Javascript is disabled in this browser. This product was sold by a third party. See below Here is the web link: Product sold without warranty: They are sending this issue up to the next level??? No software or drivers are available for this product with the selected operating system. It will not scan.

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Select your desired files and a list of links will be sent by email.

Solved: Officejet Pro L – “No Scan Options” – HP Support Community –

I request you to copy the above link starting from “ftp” to “ENU. I don’t want to spend more money not knowing that it might not even work like what these reps are telling us but nothing works.

I was able to scan originally. See your browser’s documentation for specific instructions.

Modify your browser’s settings to allow Javascript to execute. In the command box type the following command and press Enter key: Product sold without warranty: Would you like to view the product details page for the new product?


Once the download process completes, double click on the file downloaded to start the installation process. Download list – Download multiple files at once View, edit and download your entire list of software and drivers here.

HP Officejet Pro L All-in-One Printer – Driver Downloads | HP® Customer Support

Any warranty support needed would be completed by the third party that sold the product. Product sold by third party: Select an operating system and version to see available software for this product.

The serial number provided does not match the previously selected product. I have tried HP chat for help I am having the same Problem with Officejet I guess we have nothing better to do, huh???? Warranty officejwt refurbished product: I don’t know what else to do but to pay someone to service it. Message 2 of Choose a different product. Javascript is disabled in this browser. Message 9 of Thank you for your patience.

HP Customer Support – Software and Driver Downloads

Please use the product number and serial numbers of the new product to validate warranty status. Please verify your product is powered on and connected, then try again in a few minutes.


Here are the steps to uninstall the All-in-One software completely using level 3 procedure: This product cannot be identified by Serial Number alone.

Select your operating system and version. We need someone who actually knew the product inside and out instead of spending tens of hours for nothing.

Please wait while we process your request. Product sold by officejrt party: It will not scan.

This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.