See your browser’s documentation for specific instructions. Follow these steps to resolve the error:. Another USB cable might not be compatible with the scanner. Number of pages scanned over lifetime of scanner: For more information, see. Please try again shortly.

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Modify your browser’s settings to allow Javascript to execute. For information on how to perform scanner maintenance, see the Care and maintenance section of the scanner User Guide. n4800

HP Scanjet N8400 series Flatbed Document Scanner – View scanner maintenance information

Indicates the total number of scans over the life of the scanner. In such a case, it is possible that the paper will not feed properly into the ADF, especially for large stack-size or lots of pages being fed. See your browser’s documentation for specific instructions. First, sdanner the ADF Hatch as shown in the Figure below and clear out any paper or stuck objects found inside similar to the steps and examples for the Clean Out Zone.

Use to create high-quality scans from multi-page documents and to automate scanning tasks you perform often. This will make it difficult to seat the roller assembly.

HP Scanjet N8400 series Flatbed Document Scanner – Scanner error messages

How does HP install software and gather data? Separation Pad access – Note that this separation pad is disintegrating from high page count. This section describes the scanning and document-management software programs that come with the scanner. See your browser’s documentation for specific instructions. Accessory cable The accessory cable is connected between the automatic document feeder ADF in the scanner lid and the scanner base. Press down firmly on both sides until you hear a click.


Uninstall and then reinstall the HP Scanjet drivers and utilities. This page requires Javascript. Any damage to these parts can cause paper jams, miss-feeds, or multiple page feeds. Modify your browser’s settings to allow Javascript to execute. Please try again shortly. HP Scanjet Drivers and Tools.

Europe, Middle East, Africa. It may be possible that the Input Tray is lifted up on one side or the other. The Figure below shows the location and appearance of the tiny Sensor Flag.

Place the media in the ADF input tray and start a scan job using the software installed on the host computer. See the shaft path noted in green, and the hooks circled wcanner blue.

HP Scanjet N series Flatbed Document Scanner – Clean the ADF window | HP® Customer Support

Asia Pacific and Oceania. Modify your browser’s settings to allow Javascript to execute.

Use the HP Scanner Tools Utility to assign profiles to quick start buttons, to choose which sxanner are selectable from the scanner front panel, and to view information about scanner settings, status, and maintenance. The second step in this area is to check that the Input Tray see the Figure below is sitting flat.


This page 8n400 Javascript. The separation pad and rollers Figure below are important parts of the ADF mechanism responsible for separating and properly feeding pages into the scanner. Pick up the roller assembly so that the blue-green side is aligned to the blue-green lever on the drive shaft.

Ensure that the power cable is securely connected between the scanner and a live electrical outlet or surge protector. Please try again shortly.

Mylar strip torn out of ADF due to staple damage. In addition to the HP software programs, several popular document management applications are included with the scanner.