Make sure that the front of the remote sensor is unobstructed, within a degree range, and is less than 26 feet 8 meters away. The corresponding numbers on the numbers on the screen should glow when each button is pressed. Channel up button on the universal remote. You will need to change any and all setting in here that are related to the USB make sure anything that is trying to manage or turn off power or suspend power is turned off. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Thanks Edited by braddles69, 22 December –

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Open the Media Center software by double-clicking the Media Center icon the desktop or by pressing infdared green Start button on the remote control. Europe, Middle East, Africa.

When windows goes into one of these states it will power down your devices and notify the programs. In some cases the devices ingrared get plugged back in powered on before EG resumes so it never sees the devices get added.


They are the keys with the “HID usage page” set to 0C.

The remote is packaged with your PC. Edited by braddles69, 19 December – I have used one day to find a driver to this device, but all I have tried not working! Restart the PC, and then try the remote again. Posted 19 December – Channel up button on the infrarec remote.

The addon includes an option to display the instructions. The following has been established by experiment. It’s an arbitrary code selected by MS. How satisfied are you with this response?

Uninstalling Microsoft eHome Infrared Transceiver

First I have tried to search on my Windows XP Service Pack 3-install-cd, and after that I researched on my cd from the manufacturer of my motherboard, but I not can find the correct drivr! You currently have javascript disabled.

Also the speed of your computer has to deal with it as well. If the light appears, then the problem is probably in the software that is using the remote control most likely the configuration of the Media Center software.

This article applies to remote controls that use the Microsoft eHome device driver. The Virtual Agent is currently unavailable.


Modify your browser’s settings to allow Infrqred to execute. Sorry this didn’t help. If byte 4 is set to 04 then byte 5 contains modifiers like control, shift, alt, etc and byte 6 contains the key code.

Please re-enable javascript to access full functionality. Byte 4 determines what the eHome driver will do when the button is pressed. Anders Boholdt-Petersen, Jan 29, I have the same question Text on this page is available under Attribution-ShareAlike 3. If you have EG as one of the first things to run you will be less likely to have this problem. How satisfied are you with this reply?

Uninstalling Microsoft eHome Infrared Transceiver – Microsoft Community

This is the reason why they stop working in EG. These 2 things happen inffared the same time. The button numbers obey no obvious logic. Press the numbers on your remote control.